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Terms and Conditions

These terms and conditions contain legal obligations. Please read these terms and conditions carefully before using this site and others operated by TixiT.

DISCLAIMER
You expressly understand and agree that: (a) this site and any of the services are provided on an "as is" and "as available" basis and that this site makes no warranties, representations or conditions (as used in this section "warranties") of any kind, whether expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement and that any such warranties are hereby expressly disclaimed, and (b) this site specifically makes no warranties that it or any of its services, including any content, information, products or services obtained from or through the use of this site or any of the services, will be provided on an uninterrupted, timely, secure or error-free basis or that such services or the results derived therefrom will meet your requirements or expectations.

LIMITATION OF LIABILITY
You expressly understand and agree that in no event shall this site, including its affiliates and licensors, be liable for any damages whatsoever, including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether this site had been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (a) the use, inability to use or performance of any of the services of this site, (b) any unauthorized access to or modification to any of your content or transmissions, or (c) any other matter relating to this site or any of the services.

NO REFUNDS OR EXCHANGES
You expressly understand and agree that once a ticket or item is purchased that there are no refunds, unless the event or item is unable to be fulfilled due to an event cancellation.   Ticket exchanges are the discretion of event providers and policies vary by client.

RECORDING / USE OF IMAGE
You expressly understand and agree that while attending events, the event provider, venue, or other patrons may record your actions or image.   You expressly agree that there is no expectation of privacy while attending an event.   You also agree that the event provider, venue, and us may use any recordings or images recorded that may include you, with no restrictions and in any medium or manner desired, with no further authorization or compensation required.

OPENING ACTS
Certain events may have guests or opening acts as a part of the event.   Opening acts are subject to change without notice and no refund will be available for a change to / addition of / removal of an opening act, or in the event of a multi-act festival, for a change to a schedule, act listing, or if acts are added / changed / or removed.

SERVICE FEES / FACILITY FEES / DELIVERY FEES / TICKET PRICES / INVENTORY / PRESALES
Our event partners and venues determine all ticket pricing, availability, and other decisions in regards to shows that are listed on our website.  This can include deciding what tickets to make available to the public, how they will be sold, presales, special packages, or other options.   We do not control the advertising done by our clients in regards to listing of prices or if they include fees.    Your ticket purchase could have the following fees added to it:  1) A facility fee / venue fee, which is added to the price of each ticket by the venue and set by the venue, with proceeds from the fee paid to the venue 2) A service fee, which is set by event in conjunction with the promoter and venue, and covers the infrastructure cost of ticketing, venue, and promoter costs and 3) Delivery Fees, should you choose certain methods of delivery the costs of that delivery plus processing will be charged.   

VENUE AND EVENT POLICIES
You understand and agree that venue and event policies may apply, which may include age restrictions, security policies, refund or exchange policies, inclement weather, accessibility, and/or delivery/pickup restrictions, and that those conditions may be posted at the event or on the event or venue website.   

PROTECT YOURSELF
Always ensure you are buying your tickets from the official partner of any venue.  We don't want to turn you away on event night, but tickets purchased from third party sites (such as resale sites) may not be valid or real and may be priced higher then tickets on the official partner website.  We are only able to help people who have purchased directly from an authorized partner website as we don't have any information about your purchase if you do it somewhere else, so be safe and triple check that the website you are on is the real thing!  Some website names are designed to look similar to the venue.  If in doubt, phone us or the venue to find the official link.

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